NPTEL Soft Skill Development Assignment 1 Answer 2023 – Hello everyone, in this blog, we will provide you the solution for assignment one of Soft Skill Development. We will try our best to provide you all the correct answers, but you confirm this answer according to your own and submit the assignment.
Disclaimer – We recommend you to complete your project independently because we do not guarantee the accuracy of our solutions. Instead, these answers are based only on our area of expertise, and we are only presenting them to serve as a resource for students.
ABOUT THE COURSE Soft Skill Development
Our hard talents may be put to use in a social setting with the help of our soft skills. Conversational skills, group skills, persuasive skills, presentation skills, critical and creative thinking, emotional skills, positive thinking, and career skills are some of the main topics covered. The course’s distinctiveness is in how a wide variety of concerns are brought up, pertinent skills explored, and integration advice given to help us be successful in both job and social settings.
Q1) Hard skills are easily quantifiable and measurable but soft skills are not so easy to pin point.
- A. False
- B. True
Answer:- B. True
Explanation – Hard skills are specific abilities or knowledge that can be easily measured, such as proficiency in a programming language or the ability to use a certain software. Soft skills, on the other hand, are more general personality traits or interpersonal abilities, such as communication, teamwork, and problem-solving, which can be more difficult to quantify and measure.
Q2) Hearing and listening are not the same.
- A. False
- B. True
Answer:- B. True
Explanation – Hearing and listening are not the same. Hearing refers to the physical ability to perceive sound waves, while listening refers to the active process of paying attention and understanding the meaning of the sounds being heard. Hearing is a passive process, whereas listening is an active process that requires attention, concentration and comprehension. One can hear without listening, such as in the case of background noise, but to truly understand and process the information being conveyed, active listening is required.
Q3) Context plays a significant role in deciding the use of language, gestures and postures and space and territory.
- A. True
- B. False
Answer:- A. True
Explanation – Context plays a significant role in deciding the use of language, gestures, postures, space and territory. Language, gestures and postures can vary greatly depending on the context in which they are used. For example, the language used in a formal setting is different from the language used in a casual setting. Similarly, gestures and postures that are appropriate in one setting may not be appropriate in another. The way we use space and territory also varies greatly depending on the context. For example, personal space and territory are respected differently in different cultures and situations. Understanding the context in which communication takes place is essential for effective communication.
CRITERIA TO GET A CERTIFICATE in NPTEL Course Soft Skill Development
Average assignment score = 25% of average of best 6 assignments out of the total 8 assignments given in the course.
Exam score = 75% of the proctored certification exam score out of 100
Final score = Average assignment score + Exam score
YOU WILL BE ELIGIBLE FOR A CERTIFICATE ONLY IF AVERAGE ASSIGNMENT SCORE >=10/25 AND EXAM SCORE >= 30/75. If one of the 2 criteria is not met, you will not get the certificate even if the Final score >= 40/100.
Q4) The things which disrupt or modify communication are called_______.
- A. Obstacles
- B. Affect
- C. Interruption
- D. Filters and barriers
Answer:- D. Filters and barriers
Explanation – The things which disrupt or modify communication are called filters and barriers. They can include physical, emotional, or cultural factors that prevent effective communication. These filters and barriers can include things like noise, language differences, cultural differences, emotional state, and physical barriers, such as distance or lack of technology. These filters and barriers can disrupt the flow of communication, making it difficult to understand and respond to the message being conveyed. Identifying and overcoming these filters and barriers is essential for effective communication.
Q5) Which of the following are the examples of internal barriers?
- i. Emotions
- ii. Noise
- iii. Biases
- iv. Language
- A. Only i and ii are correct
- B. Only i and iii are correct
- C. Only iii and iv are correct
- D. All i, ii, iii and iv are correct
Answer B. Only i and iii are correct
Explanation – Internal barriers are those that originate within an individual and can disrupt the communication process. Examples of internal barriers include:i. Emotions: Strong emotions such as anger, fear, or anxiety can affect a person’s ability to communicate effectively.ii. Noise: Noise can be a barrier to communication if it is too loud or too distracting.iii. Biases: Biases can prevent a person from listening objectively and can affect their ability to communicate effectively.iv. Language: Lack of fluency in the language being spoken can be a barrier to communication.All i, ii, iii and iv are correct examples of internal barriers.
Q6) What is overt communication?
- A. Implicit communication
- B. Constructive communication communicate
- C. Explicit, with the intension to
- D. None of the above
Answer:- C. Explicit, with the intention to communicate
Explanation – Overt communication is a type of explicit communication, which refers to the use of words, gestures, and other symbols that have a clear and intentional meaning. It is a type of communication in which the message being conveyed is obvious and the sender’s intentions are clear. Examples of overt communication include verbal statements, written messages, and nonverbal cues such as facial expressions and body language. The key characteristic of overt communication is that it is intentional and the meaning is clear.
Q7) _________plays a key role in assessing emotions of the people while they speak.
- A. Facial expressions
- B. Intonations
- C. Voice
- D. All the above
Answer :- C. Voice
Explanation – All three options (A. Facial expressions, B. Intonations, C. Voice) play a key role in assessing emotions of the people while they speak.
Q8) Which of the following are examples of non-verbal communication?
- i. Facial expressions
- ii Postures and Gestures
- iii Reading
- A. Only i and ii are correct
- B. Only i and iii are correct
- C. Only ii and iii are correct
- D. All i, ii and iii and correct
Answer:- A. Only i and ii are correct
Explanation – Non-verbal communication refers to the use of cues other than words to convey meaning. These cues can include facial expressions, body language, and tone of voice. and Reading is not considered as non-verbal communication as it is a verbal communication medium, it is the process of interpreting written language. So, the correct option is A. Only i and ii are correct.
Q9) _____ is the mother of all speaking.
- A. Voice
- B. Listening
- C. Intonation
- D. Verbal communication
Answer:- B. Listening
Explanation:-Listening is considered the foundation of effective communication. It is the process of receiving and interpreting the verbal and nonverbal messages that are being conveyed by others. Good listening skills are essential for understanding the message being conveyed and responding appropriately. It is the first step in any conversation and is important for building trust and understanding between people. Therefore, It is often referred to as the “mother of all speaking” as it is considered the foundation for effective communication.
Q10) Emotional aspect of listening has been best illustrated in the story by ______.
- A. Leo Tolstoy
- B. Alexander Pushkin
- C. Fyodor Dostoevsky
- D. Anton Chekhov
Answer:- D. Anton Chekhov
Explanation – Anton Chekhov is a Russian playwright and short-story writer, who is known for his ability to convey the emotional aspect of listening in his stories. He is considered one of the greatest short-story writers of all time and his work is renowned for its subtlety, emotional depth and insight into human nature. Chekhov’s stories often explore the emotional lives of his characters and the impact that their words and actions have on one another. His works illustrate how listening and understanding the emotional aspects of communication can lead to deeper connections and understanding between people.
Q11) What are the factors that one must consider before speaking in a small group?
- i. Make eye contact
- ii. Making a smooth transition from listening to speaking
- iii. Avoiding showing signs that you are distracted
- A. Only i and ii are correct
- B. Only i and iii are correct
- C. Only ii and iii are correct
- D. All. i. ii and iii are correct
Answer:- D. All. i. ii and iii are correct
Explanation – When speaking in a small group, there are several factors that one must consider to ensure effective communication.
Q12) Which of the following are examples of verbal communication?
- i. Speaking
- ii. Listening
- iii. Reading
- iv. Writing
- A. Only i and ii are correct
- B. Only i, ii and iii are Correct
- C. Only ii and iii are correct
- D. All i. ii, iii and iv are correct
Answer:- D. All i, ii, iii and iv are correct
Explanation – All i, ii, iii and iv are examples of verbal communication because they all involve the use of words to convey meaning, whether it be spoken, written or read.
Q13) Listening to the complete information given by the speaker helps in
- i. reducing confusion
- ii. reducing cognitive load
- iii. increasing the comprehension
- A. Only i and ii are correct
- B. Only i and iii are correct
- C. Only ii and iii are correct
- D. All i, ii and iii are correct
Answer:- D. All i, ii and iii are correct
Explanation – All i, ii and iii are correct. Listening to the complete information given by the speaker can help in reducing confusion, reducing cognitive load, and increasing comprehension.
Q14) The language should communicate certain things such as _______.
- i. Politeness
- ii. Concern and understanding
- iii. Interest and desire to share
- A. Only i and ii are correct
- B. Only i is correct
- C. Only ii is correct
- D. All i, ii and iii are correct
Answer:- D. All i, ii and iii are correct
Explanation – All i, ii and iii are correct. The language should communicate politeness, concern and understanding, and interest and desire to share to build a positive and productive atmosphere in any conversation.
Q15) How is silence used in Japanese way of conversation?
- A. A small silence before and after each time a person speaks
- B. A silence after the conversation
- C. A silence before the conversation begins
- D. None of the above
Answer:- A. A small silence before and after each time a person speaks
Explanation – In the Japanese way of conversation, silence is used in a specific way. It is considered a sign of respect and reflection. A small silence before and after each time a person speaks is used to signal that the speaker is giving careful consideration to what they are about to say, and also to signal that the listener is carefully listening and thinking about what has been said. This use of silence is considered an important aspect of effective communication in Japanese culture, as it allows for deeper understanding and reflection on the topic being discussed.
Disclaimer – We recommend you to complete your project independently because we do not guarantee the accuracy of our solutions. Instead, these answers are based only on our area of expertise, and we are only presenting them to serve as a resource for students.